ONLINE PAYMENT - TERMS OF SALE
Online payment
Payment by bank card
Payments by bank card are in full upon placement of order and in US dollars only.
Payments by bank card are protected and in compliance with International inter-bank regulations.
This solution enables the buyer to make payments in total security.
When paying for your order on-line, you are automatically transferred to the bank's server through a secure SSL-mode transaction (session encrypted using a 128-bit key in compliance with the Government authorization). The number of the card is thus encrypted between the browser and the Secured Payment server.
Information about your Bank Card is recorded only in the databases of the Bank and not in those of Maisons du Monde. In no way whatsoever do we receive, record or keep any of your bank details.
After confirmation of your payment, you are automatically transferred back to our site. The personal data recorded in the cookie is then deleted.
Orders are only acknowledged after payment has been confirmed. No discount or late payment penalties are applicable.
General Terms of Sale
SCOPE
These general terms of sale apply to any use of and all orders placed on the website. By placing an order, you confirm your agreement to these terms of sale, which take precedence over all previous versions or any specifications made by you, including in e-mail correspondence.
ORDERS
Product Offering
The Products are presented in accordance with legal regulations and are as accurate as possible.
There may be differences between the Products shipped and those shown on the Website or in the catalogue, primarily for handcrafted Products, each of which is unique, and Products for which technical or technological modifications have been made. You may not cancel your order or refuse delivery due to such differences, provided that they do not affect the essential features or quality of the Products. However, we cannot guarantee that the colour you see on the Website or in the catalogues matches the product colour, as the display of the colour depends in part upon the browser and monitor you are using. Maisons du Monde cannot be held liable for inaccuracies in the photographs on the Website.
Order Acceptance
By confirming your order, you are placing a firm order. The order becomes firm for Maisons du Monde when the payment is validated and the order is recorded.
Minimum order
Maisons du Monde sets a minimum order amount. This minimum amount is only used to cover the costs of each order and it enables us to continue offering such a wealth of decorative products.
PRICE / PAYMENT
Product Prices
Product prices are shown in US dollars, not inclusive of taxes relating to Product sales. Prices are guaranteed until a new catalogue is published.
Shipping Charges
Your furniture may be delivered by carrier or parcel service. The type of shipping will be specified when you place your order.
Payment
Payment shall be made in US dollars. The full price must be paid at the time of order, by bank card only, unless otherwise stated when you place your order, sent to the following address:
Credit card payments are secured and in compliance with international interbank regulations. This insures that your online purchases are secure. Your credit card information is not kept by Maisons du Monde. It is transmitted directly to the bank.
As part of an ongoing effort to fight online fraud, Maisons du Monde may sometimes be required to verify a customer's bank details or identity before a delivery can be made. By ordering on the Maisons du Monde website, the customer agrees to provide the required details or proof of identity. If a satisfactory response is not given within the specified delay, Maisons du Monde reserves the right to cancel the order in question.
Orders are not recorded until payment has been validated, so no discounts or late charges can apply.
Invoicing
The invoice sent to the buyer uses the information he entered in his customer account. The buyer can edit this data each time he places an order through the website.
Trade buyers are required to contact the Maisons du Monde Trade Department before placing a firm order to arrange for a trade invoice to be issued. Trade customers can then give Maisons du Monde all the information necessary to raise a trade invoice.
Product prices
Should you have any questions please do not hesitate to contact our friendly customer service team whom are always happy to help.
WARRANTY / LIABILITY
Warranty
The Products are warranted to be free from defects in design and materials and workmanship for a period of one year from the date of delivery. During the warranty period, Maisons du Monde will exchange or refund the Products found by us to be defective. Products exchanged shall be covered for the remainder of the warranty period. This warranty does not cover:
- Any damage to the Product resulting from normal wear and tear, given its nature, function, composition and price;
- Slight differences in the Products as defined in article 2.1;
- Products exposed to excessively heavy use, specifically involving other than private use.
- Any damage to the Product resulting from improper installation, storage, or assembly (non-compliance with assembly instructions), improper maintenance, misuse or use not in compliance with the technical or use specifications (non-compliance with maintenance and care instructions), modifications or repairs made by you or a third party, damage caused by other objects (heavy television placed on a unit not designed for this purpose), outside events such as accidents, shocks, fire, vandalism, water damage, natural or artificial light (discoloration) natural catastrophes or bad weather.
As from the date of purchase, sofas identified on their product data sheet as benefiting from the 5-year warranty are guaranteed: - 5 years for the frame, legs, fasteners, convertible sofa mechanism, fabric backing, foam padding.
- 2 years for back cushion and seat cushion stuffing.
- 1 year for sofabed upholstery and mattresses.
Invoking the warranty
To invoke the warranty, you must contact the Maisons du Monde customer service department.
You must have the original invoice in order to benefit from the warranty.
Legal Warranties
The Products are warranted against any non-compliances and latent defects under the French Consumer Code and the French Civil Code.
Reprinted from the French Consumer Code:
- Article L. 211-4.- "The seller is required to deliver a product which conforms to the contract and is held liable for any lack of conformity existing upon delivery.
The Seller is also held liable for any lack of conformity caused by the packaging or the assembly instructions, or the installation if the Seller assumed responsibility therefor or had it carried out under its responsibility". - Article L. 211-5.- "To conform to the contract, the product must:
- 1. Be suitable for the purpose usually associated with such a product and, if applicable:
- correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;
- have the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the producer or his representative, including advertising and labelling; or
- 2. Have the features defined by mutual agreement between the parties or be suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to".
- Article L. 211-12. - "Action resulting from lack of conformity lapses two years after delivery of the product".
Liability of Maisons du Monde
Maisons du Monde’s liability is limited to the purchase price of the defective or non-compliant Products, including as regards applicable contractual or legal warranties. Maisons du Mode shall under no circumstances be held liable for any indirect damage or financial loss suffered by you or a third party.
USING THE WEBSITE
Intellectual Property
All content on the Maisons du Monde website including, without limitation, logos, registered trademarks, text, photographs, images, drawings, models or charts, is protected by international copyright laws. None of the content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. Doing so is punishable under the French Intellectual Property Code and/or may subject you to civil liability and criminal prosecution.
Liability of Users
Users agree that all access and use of this Website www.us.maisonsdumonde.com/ and its content is at their own risk. Maisons de Monde shall not be held liable in any manner for failures, errors, or computer viruses affecting access to this Website, or any computer malfunctions that occur following Website access. Maisons du Monde shall not be liable in any manner for any direct or indirect damages arising out of access to the Website or downloading content including images, text, or video files.
Data Protection Act
To record and process your order and/or respond to requests for information, Maisons du Monde collects personal data.
You have a right to access, rectify, oppose and delete your personal data, pursuant to the Data Protection Act of 6 January 1978.
FORCE MAJEURE
Neither Party can be held liable for the non-performance of any of its obligations, if such non-performance is due to an unforeseeable event beyond its control or a force majeure incident including but not limited to flood, fire, storm, raw materials shortage, transportation strike, partial or total strike, or lock-out. The Party affected by such events must inform the other party promptly, no later than five (5) business days after said event occurs.
The parties agree that they will work together to determine how best to fill the order while the force majeure incident persists.
If the force majeure incident lasts for more than one (1) month, Maisons du Monde may opt not to fill the order, and must refund you the purchase price of the order in question.
MISCELLANEOUS
Proof:
By express agreement between Maisons du Monde and you, electronic mail messages shall constitute proof between the parties, as well as automatic recording systems used on the Website, specifically as to the nature and date of the order.
You may access the electronic contract entered into with Maisons du Monde, in accordance with the rules of common law. To do so, send an e-mail to the Customer Service Department containing all relevant information, specifically the order number and your details (full name and address).
Severability:
If any one of the provisions in these general terms of sale should be deemed invalid under any applicable law, the remaining provisions shall remain legal and enforceable.
Non-Waiver:
The failure of either party to exercise any of its rights under these general terms of sale, whether temporary or permanent, shall not be deemed to be a waiver of such rights.
Title
If there is a difficulty interpreting between any of the titles of the articles and chapters and any of the clauses, the titles will be deemed not to exist.
Modification of the General Terms of Sale:
Maisons du Monde reserves the right modify these general terms of sale. New versions will be indicated on the Website.
The online version on the Website at the time you place your order will supersede any other prior version.
Entire Agreement:
These general terms of sale and the order summary sent to you constitute the entire agreement between us.
APPLICABLE LAW / JURISDICTION
Relations between you and Maisons du Monde, as regards orders placed on the Website, shall be governed by United Sates law.
IN THE EVENT OF A DISPUTE THAT CANNOT BE SETTLED AMICABLY, JURISDICTION IS ATTRIBUTED EXCLUSIVELY TO THE COURTS WHERE MAISONS DU MONDE HAS ITS CORPORATE HEADQUARTERS, NOTWITHSTANDING MULTIPLE DEFENDANTS, THE INTRODUCTION OF THIRD PARTIES, OR EMERGENCY OR CONSERVATORY PROCEEDINGS.
MDM HOLDINGS
Corporate Headquarters:
2800 Biscayne Blvd MIAMI FL, 33137
COMPETITION TERMS & CONDITIONS
Maisons Du Monde reserves the right to end or amend the competition at any time. Entrants must be aged 18 years or over. Employees of the Maisons Du Monde group, their agents and families are excluded from entering the competition.
Entry into this competition confirms your acceptance of these Terms and Conditions and your agreement to be bound by the decisions of Maisons Du Monde. Entries from agents or third parties are invalid. Proof of sending is not regarded as proof of receipt. Maisons Du Monde cannot be held responsible for entries lost, delayed or unclear.
To enter the competition: No purchase is necessary. Your picture MUST be your own.
Enter via Facebook - Log into your Facebook account; On the Maisons Du Monde US Facebook page like the competition post and upload a picture that captures a smile. Upload it to our Facebook wall and tell us a reason you have to smile.
Enter via Instagram - Log into your Instagram account; On the Maisons Du Monde US Instagram page like the competition post and then upload a picture that captures a smile. Tag us (@maisonsdumondeus) in your photo and in the caption tell us your reason you have to smile. Include the hashtag #giveusasmile in your caption too.
The winner will be selected at random from all the entries received before the closing date and time. The winner will be notified by being tagged in a message from Maisons Du Monde within 3 days of the closing date. The winner will be required to provide a postal address to which they require the prize to be sent. The address must be situated within Maisons Du Monde’s US delivery capabilities. The winner must claim their prize by responding via Facebook or Instagram to Maisons Du Monde US, providing the address within 48 hours of first being contacted by Maisons Du Monde. If any winner does not respond within the time frame specified, they shall forfeit their right to receive the prize and Maisons Du Monde may carry out a further draw to select an alternative winner.
The prize will be posted by Maisons Du Monde within 30 days of receipt of the winner’s address, or as soon as reasonably practicable thereafter. The winners must ensure that the address provided is correct. No liability will be accepted by the Maisons Du Monde if the Prize is lost or delayed in the post. The prize will be sent as standard delivery.
The winner must agree to the use of their name and picture, and will co-operate with any other reasonable requests relating to any post-winning publicity. There is no cash alternative to the stated prize. Maisons Du Monde reserves the right to offer a similar prize, or a prize of equal or greater value, if the stated prize is unavailable. The judges' decision is final. No correspondence will be entered into.
Maisons Du Monde reserves the right to disqualify any winner if it becomes aware or has reasonable grounds to believe that the winner is not eligible or if they have breached any of the Terms. Maisons Du Monde reserves the right to disqualify any winner if there is suspicion of fraud or if the Promoter has any reason to believe that the winner has acted improperly.
The promoter of this competition is MDM HOLDINGS